Privacy Policy

Effective Date: May 18, 2026

Welcome to Heed WA. We are committed to protecting your privacy and handling your personal information in a safe, secure, and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our disability support services. (heedwa.com.au)

Who We Are

Heed WA is a registered NDIS service provider based in Perth, Western Australia, offering disability support and care services to NDIS participants across WA. (heedwa.com.au)

Business Details:
Heed WA
Unit 1/216 Stirling Street, Perth WA 6000, Australia
Phone: 08 9508 7000
Email: admin@heedwa.com.au (heedwa.com.au)

Information We Collect

We may collect personal information including:

• Full name

• Phone number

• Email address

• Address and location details

• NDIS-related information

• Information submitted through contact forms

• Employment application details and resumes

• Website usage data and analytics

This information may be collected when you:

• Contact us through our website

• Submit an enquiry form

• Apply for employment

• Request NDIS support services

• Subscribe to updates or communications

• Interact with our website

How We Use Your Information

We use your information to:

• Provide disability support and NDIS-related services

• Respond to enquiries and support requests

• Improve our website and services

• Communicate important updates

• Process job applications

• Meet legal and regulatory obligations

• Maintain service quality and safety

Cookies and Website Analytics

Our website may use cookies and analytics tools to improve user experience and understand website traffic. Cookies help us:

• Remember user preferences

• Analyse website performance

• Improve website functionality

• Deliver a better browsing experience

You can disable cookies through your browser settings if preferred.

Sharing of Information

We do not sell or rent your personal information to third parties.

We may share information with:

• NDIS-related organisations and support coordinators

• Service providers assisting our operations

• Government or regulatory authorities where required by law

• Medical or support professionals involved in your care (with consent where applicable)

All shared information is handled securely and only when necessary.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no online platform can guarantee complete security.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

Your Rights

You may request to:

• Access your personal information

• Correct inaccurate information

• Update your details

• Request deletion of your information where legally permitted

To make a privacy-related request, please contact us using the details below.

Children’s Privacy

Our services may involve support for children and young participants. We handle personal information relating to minors in accordance with Australian privacy laws and with appropriate parental or guardian involvement where required.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Heed WA Contact Page

Email: admin@heedwa.com.au
Phone: 08 9508 7000
Address: Unit 1/216 Stirling Street, Perth WA 6000, Australia (heedwa.com.au)